Ó¢ÓïͶËßÐÅ·¶ÎÄ´ø·Òë5篇 “探索多元文化:深入理解全球交流”
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第1篇
¡¡¡¡on september 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
¡¡¡¡we had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
¡¡¡¡needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. we ask you to conduct investigation at your end and reply to us.
第2篇
¡¡¡¡this letter is a plaint concerning the actions of one of your salespersons. on tuesday, may 5, 20xx, around 2 p.m.., i went to your store to look for a t-shirt. when i asked a salesperson, ms. wang for help in finding my size, she informed me that she was busy and i would have to find one myself. i explained that the reason why i came to her was that i couldn¡¯t find one. she then said in a rude tone that if i couldn¡¯t find one, it meant that the store didn¡¯t have it, and that i needed to look somewhere else.
¡¡¡¡i felt that ms wang was rude. i hope that you will look into the matter: i shop frequently at your store and i look forward to a more pleasurable shopping experience next time.
第3篇
¡¡¡¡with reference to our order no. w 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
¡¡¡¡the packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. we unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
¡¡¡¡we shall be glad if you will replace all 20 sets as soon as possible. meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.
第4篇
¡¡¡¡with reference to our order no. w98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
¡¡¡¡the packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. we unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
¡¡¡¡we shall be glad if you will replace all 20 sets as soon as possible. meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.
第5篇
¡¡¡¡now i am writing to tell you that i bought a tv set from your shop several days ago. but when i brought it home and turned it on, i found it didn¡¯t work properly. so i took it back to the shop and told the assistant what had happened. to my surprise, your assistant didn¡¯t help me to solve the problem. on the contrary, he shouted at me rudely and refused to examine it.
¡¡¡¡i know that your shop enjoys a high reputation of good service, so i bought the tv set in your shop. but today, i am sorry to find that such service should have happened in your shop and your assistant didn¡¯t seriously think of the interests of customers.
¡¡¡¡i hope you will look into the matter and give me a reasonable explanation. i am waiting to know how you will deal with it. thank you for your consideration and i am expecting an early reply.
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